Environment Friendly
DRY CLEANERS
GREEN DRY CLEANERS
At Oaks Fine Cleaners we believe it is our responsibility to support a healthy environment for our customers, our employees and our community. Our production plant is designed with mother earth in mind. Our facility is equipped with steam reclamation, hot water holding tanks and 100% self-contained dry cleaning machines. This allows us to operate our plant while minimizing the impact on the environment. We use environmentally friendly solvents that are gentler on clothes and leave no chemical odor in the garments. We dispose of our solvent waste using the most environmentally friendly methods. Oaks Fine Cleaners is one of the green & eco dry cleaners in the Houston area.
- Oaks Fine Cleaners is committed to reduce, reuse and recycle. We accomplish this through various means such as system to recover heat and steam in order to generate hot water to reuse.
- We recycle the hangers that our customers accumulate.
- We offer reusable green laundry bags.
- We offer wet cleaning as one of our services. It is a cleaning method that is environmentally friendly and completely biodegradable.
- We use poly bags made from recycled materials.
“Our recycling program is just another way to show the community that we care about the environment.”
Most of our customers prefer to have their items picked up and delivered and at Oaks Fine Cleaner we provide options to accommodate every need.
FREE PICKUP AND DELIVERY FROM YOUR HOME
WHAT OUR CUSTOMERS SAY
Apologies in advance for the length.
This is a sad review because Oaks is actually a good dry cleaners in terms of cleaning. They just lack honesty, integrity, morals, ethics and transparency on the business/customer side. They smile and act as nice as can be right up until you have a problem. Then they don’t care about you, your decades-long loyalty and patronage, and most importantly, your fine clothes and bedding.💔 By the way, I encourage you to check out Oaks SCATHING Yelp reviews. They’ve got a three star rating!😳 Other reviews describe similar situations to mine. Also, lots of serious money, rip-off, scam stories. You should take a look.👀 Wish I had sooner
Oaks lost an expensive new set of bedding. The entire dry cleaning bag just disappeared. This isn’t the first time Oaks lost something. They lost a nice blouse a while back but because it was a few years old and I didn’t have a receipt, I didn’t make a big deal of it. I called Sal (route manager) and Danny (GM) but they couldn’t find it and actually blamed my high-rise condo for losing it. About 4-6 months later, they found it and sneakily slipped it into my dry cleaning delivery without saying a word. Guess my building didn’t lose it after all, huh?🙄🤥 Big red flag that sadly, I ignored.🚩
I’ve been in communication with Danny for over 2 months on this bedding fiasco. He kept saying he’s “looking into it.” For two months?? What an absolute joke.
I last spoke with the owner, Rahim a few weeks ago. He promised to call in a few days. Never heard back.🤥 Their lack of answer IS the answer. It doesn’t take 10+ weeks for a yes. They will not file a claim, reimburse me or make it right. My problem, not theirs.
My building has never lost a single package or dry cleaning delivery and I’ve been here for decades. Oaks consistently plays the blame-game. It’s always someone else’s fault. It’s a slimy yet convenient way to avoid taking financial responsibility and personal accountability. They accept zero liability juxtaposed to competing cleaners like Twin Oaks, who quickly reimburses when they damage or lose items. I’ve never seen this from a dry cleaner besides a Seinfeld episode. It’s absurdly hilarious on TV. In real life, not so much. I just filed a claim with the Better Business Bureau. Hopefully I’ll get resolution there.
I told Danny and Rahim if this resolution did not go in my favor, I couldn’t possibly return to Oaks. Danny absolutely assured me it would!🤥 Knowing I have no recourse when my things go missing, it’s a wrap. Obviously, there is zero trust and credibility now. Rahim forever destroyed that. Danny and Rahim have both lied so many times. Back to Twin Oaks. I never should have left.
🚨PLEASE BEWARE!!!🚨
Prompt communication, and any time we have had issues they have been dealt with rapidly and satisfactorily. The manager Danny was fantastic and deserves special mention.
Overall A+ establishment
A big thank you to Rahim + Danny.
Customer service is beyond great. Staff is friendly and informed. Entire process went smoothly with little to no effort on my end. Can’t recommend highly enough.
Their state-of-the-art technology is top-notch—my clothes always come back looking immaculate and perfectly pressed. I also love that they’re efficient and eco-friendly in their processes.
The owner is incredibly kind and takes the time to ensure everything is up to the highest standards. It’s rare to find such a wonderful combination of a stunning space, top-tier service, and genuine hospitality. Highly recommend!
I also think it’s worth noting the parking is easy at their store front and the interior of the cleaners is very well done and clean on the inside — something I appreciate!